Improved individual productivity
Simple and easy to use
Instantaneous call ‘follow me’
One person, one number
A key enabler for flexible work styles
No costs for telephony ‘moves & changes’
The Proposition
Intelligent Number (iN) allows staff to be contactable on the same number regardless of their current work location.
Intelligent Number
Allows staff to be contactable on the same number regardless of their current work location.
Designed to meet the demands of multiple work style options in today's agile business environment, iN is compatible with virtually every digital PBX telephone network. Because iN is a software solution, it can be used across both traditional TDM networks and IP platforms. It is ideal for networks where telephony has already been converged with an IP data network or is in the process of migrating, enabling a common dial plan across mixed architectures.
Delivery / Upgrade
All applications are scalable and can be integrated into the customer’s existing infrastructure or provided as a hosted service on a pay-as-you-go basis.
How It Works
Missed calls are now a thing of the past because the recipient can quickly activate any phone at their current location to ‘pull down’ calls made to them. It ensures immediate connectivity to a virtually limitless number of telephone handsets; internal, external, fixed or mobile - on any network, at any location in the world. The system brings significant improvements to incoming call handling for office-based staff, mobile workers, teleworkers, home workers and for employees who work from multiple offices or require flexible 'hot-desking' facilities.
When on the move, a user simply registers their current location for calls by dialling into the service and responding to a simple sequence of voice prompts or by registering on-screen using a browser interface. This instantly pulls down incoming calls to the chosen handset.
If the iN user is unavailable or already busy on a call, the caller is routed to the user's voice mailbox.
See our intelligent Assistant product for alternative routing options.