intelligent Office
A suite of telephony applications that empower personal productivity and mobility and deliver the benefits of unified communications across multi-vendor and hybrid architectures.
Delivering a Return on Investment (ROI)
The intelligent Office applications provide a rapid return on investment for businesses with a high degree of mobility that need their personnel to be readily contactable, irrespective of location, and who will gain from the productivity benefits of unified communications.
- Reduction in missed calls and cost of resulting call backs in response to voice messages left
- Reduction in lost business costs
- Reduction in voicemail collection costs
- Reduction in cost of maintaining multiple voicemail systems
- Savings on costs to upgrade to IP for unified communication application delivery
Enhance Business Communications with intelligent Office
Location independent contact through a single number for voice, video and fax messaging reduces missed calls and ensures access to key individuals.
Centralised and consolidated voicemail across the business with unified messaging, ensuring a professional messaging service and enabling the business to monitor call answering patterns.
Access to unified communications applications such as conferencing, call recording and presence facilitating increased personal productivity.
Services accessible from any telephone device or through a web-based interface, allows the full set of corporate communications services, including, for example, call recording to be made available to staff from their mobile phone.
Provision of common unified communications capabilities from any handset across the business, irrespective of PBX type and without upgrades to the PBX being required.
Contact numbers that are owned by the business and not the individual, ensuring ongoing contact even when staff change.
What is the Cost to the Business?
All the intelligent Office applications are available as hosted or managed services on a monthly fee basis. Hosted services are sold on a per application per user per month basis. For customer premise based solutions, the cost is per shared access port with the licence to use any of the applications within the intelligent Office suite once the ports are owned. We are happy to prepare a quotation for you based on calculated port usage.
Products included in the
intelligent Office Suite
intelligent Number
Allows staff to be contactable on the same number regardless of their current work location.
Click here for more information on intelligent Number.
intelligent Assistant
Supports Alternative Contacts, for when user is unavailable, and includes Manager/Secretary working, including whisper transfer.
Click here for more information on intelligent Assistant.
intelligent Message Centre
Providing a unified inbox with support for Microsoft, Novell or Lotus Notes messaging and independent web access.
Click here for more information on
intelligent Message Centre.
intelligent Presence Manager
Providing ‘buddy’ list presence information for any TeleWare hosted services or intelligent Number user
Click here for more information on
intelligent Presence Manager.
intelligent Conference
Providing audio conferencing on demand or for preset conference calls.
Click here for more information on intelligent Conference.
intelligent Call Recording
Providing on demand or record all call recording from any phone, including the mobile.
Click here for more information on
intelligent Call Recording.
intelligent Mobile
Provides menu-based telephone system functionality on your mobile.
Click here for more information on intelligent Mobile.
Web Assistant
PC based software that provides access to your intelligent Office applications from any PC, WAP-enabled mobile or PDA using an internet browser.
Click here for more information on Web Assistant.
Download the Product Sheet
For more information on intelligent Office and its products, download the intelligent Office Product Sheet in Adobe PDF format.
