Ensuring your business operates smoothly and efficiently
Intelligent Office applications empower personal productivity and mobility and deliver the benefits of unified communications to the individual irrespective of the telephony architecture of the business. Using unified communication can save time and improve productivity, particularly for businesses with mobile or distributed workforces.
Sage Research in January 2006 claimed that the average employee saved 43 minutes per day, mobile employees saved 55 minutes. Effective handling of calls into the business will save time whilst ensuring calls are handled effectively, thereby increasing caller satisfaction.
Deployment of Intelligent Office
Intelligent Office applications are compatible with virtually every digital telephone network. As a software solution, it can be used across traditional analogue (TDM) networks and Internet Protocol (IP) platforms or provide a consolidated service across hybrid networks. All applications are scalable and can be integrated into the existing infrastructure or provided as a hosted service.
The way it should be. Powerful, Flexible & Simple
Intelligent Number
Increase the number of calls answered first time with a single virtual number
Messaging
A unified inbox with support for Microsoft, Novell or Lotus Notes messaging and independent web access
Call Recording
Selective or blanket recording of calls from any phone, including the mobile
Intelligent Assistant
Ensure calls are answered when you're unavailable with alternative contacts & dynamic team working
Mobile Office
Corporate telephony features on your mobile including conferencing, call recording and other call handling services
Audio Conferencing
On demand or pre-booked conference calls where you only get charged for the cost of the call
Web Assistant
Access your Intelligent Office applications from any PC, WAP-enabled mobile or PDA via the internet
FSA Call Recording
No call setup delays, no work arounds, all inbound and outbound are automatically routed for call recording and/or SMS auditing.